CASE STUDY  - IMPROVING IT PROJECT MANAGEMENT

Organisation
Energy Supply Utility

Requirement
A new  framework was needed to ensure the efficient management of major projects. This would define the management of the externally supplied IT services. The framework would establish the control procedures for the management all future work outsourced to Facilities Management companies. 

Approach

	Review the mechanisms for reporting on IT services and current service levels
	Develop a set of principles to be used to control service level agreements.
	Implement processes for Prince 2 project and programme management methodologies, to control the development programmes.
	Establishment of Service Level Agreements and contractual relationships between customer and suppliers
	Prepare approval procedures for starting new major development programmes which would include all  major projects
	Set up mechanisms for monitoring and controlling capital expenditure on budgets for all new applications, these ranged from £3 million to £50 million

Outcomes
Early implementation of streamlined procedures for managing the supply of IT services.

Successful migration to new project management procedures.

Migrators have also provided consultancy on similar topics, some of these include:

Improving Banking Products      Implementing e-Business

Integrating e-Business            Bid Preparation for Projects  

Migrators have also provided consultancy for similar organisations, some of these include:

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