Introduction
The National Culture of a nation, or region provides cultural influences
on an individual, or group, based on the wider issues of the nation. These
may be tangible and very visible, such as geography, or they may be
intangible and difficult to define clearly, such as logic. Some cultural
characteristics may be infused as a result of living in the environment of
the nation, or its neighbors. Other cultural characteristics may result
from the thinking and education processes used by the nation.
The national characteristics of different nations are often very well
described. Details of these can be found in various official publications,
such as legal documents, government statutes and statistics. In addition,
they are often the subject of independent publications such as travel
guides, business guides.
Influence of Culture
Most of the national characteristics can be considered to be generic to
each nation, or region, as well as being tangible. That is, they can be
quickly identified and associated with the nation or region, such as the
language of Russia, or the religions of the Middle East. The national
characteristics are also likely to have a direct impact on any work which
is undertaken within the locations of nations exhibiting these
characteristics. Some national characteristics, such as governance and
language, may also have an impact on international projects not located
within the nation, but using products, resources, or data from these
nations. Likewise, work involving significant resources from
individual nations, or regions, will also have to take account of the
national characteristics associated with the resources, such as national,
or religious holidays.
Other generic characteristics, such as perception of discrimination, or
respect for traditions, are less tangible. As a consequence, they may be
less easy to identify, or to assess. However, they are also likely to
effect international work, in similar ways to that of the more tangible
characteristics. The use of assessment tools, such as dimensional analysis,
will help to identify the intangible characteristics and providing
indicative values for the different participants.
In addition to having a direct effect on the work, national culture
aspects may result in an indirect effect on the work, such as national or
religious holidays. Therefore, it is also necessary for project managers to
be aware of the consequences that external culture related, events will
have on the project. This will allow them to manage the work of the project
appropriately.
In general, the national culture characteristics can be considered to be
external to the project, however they will form the framework for the work
itself, within which it has to operate. Changes to the national culture
framework will also have an impact on the work itself, this could be in the
form of new legislation, or the influence of a tradition. It is unlikely
that the managers will have any significant control over any of these
changes to the national cultural characteristics. However, changes in this
area are often predictable and appropriate measures can be prepared and
implemented to reduce their impact.
Understanding Culture
It is therefore essential that managers, at all levels, who are involved
with international work, are aware of the national cultural characteristics
of participants. This awareness will help to ensure the success of the work
in a number of ways including:
- Identifying and understanding the different national culture
characteristics
- Understanding the effects of national culture on the work
- Assessing the national culture boundaries and level of tolerance
available
- Being aware of aspects which can, or can not, be changed
- Preparing for the impact of external national culture changes
The process of awareness should begin as early as possible, to enable
details of the cultural framework to be identified, as well as the extent
of any areas of tolerance. The analysis needed will have to take
account of a variety dimensions, or perspectives, in order to examine the
many different aspects of the national culture of international work
participants. In order to undertake the analysis, a rigorous approach
should be adopted, using a systematic framework such as Spectra Analysis,
from Migrators. Further details of the Spectra Analysis approach is
available for download on the Papers & Presentations
page.