Migrators Group  - Effective Consultancy for Today's Organisations

 

 

WORKSHOP

UNDERSTANDING OUTSOURCING

Duration 
1-2 Days (depending on level of complexity)

Objectives
To make staff aware of, and understand, the concepts of outsourcing and facilities management 

Overview
The workshop will introduce highlight and discuss relevant topics, including:
Understanding outsourcing
Defining Outsourcing and facilities management
Using Outsourcing
Benefits
Risks
 Managing Outsourcing
Transferring to outsourcing
Provision of standard services
Provision of additional services
Managing outsourced staff
Financial management
Contracts and agreements
Negotiating 
Timescale and cost
Transfer of Staff and assets
Intellectual property rights
 Using outsourcing effectively
Strategic issues
Preferred areas
Unusual areas


Presentation method
The workshop is intended to be provided in a lecture format. The workshop will include a high level of graphic and animated content. A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the audience. Where possible, instructors will also provide additional coaching and mentoring to students.

The  participants will also be encouraged to play an active role in the workshop. Participants will be encouraged to take part in a variety of exercises, as well as discuss various elements of the workshop and related issues.

Participants will receive a comprehensive set of notes relating to the workshop, as well as tip sheets, checklists and other supporting information, to take away for future reference.

This  training workshop is provided as an independent module, allowing it to be combined with other modules, as required.  If required, this workshop module can also be provided at a greater level of detail. 

This workshop module can be tailored to the requirements of the organisation, and can be adapted to complement other training, or change management related initiatives. 

Related courses    
Customer Relationship Management              Introduction to e-Business

Managing Change                                         Requirement gathering and assessment

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