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ALI'S ADVENTURES
Unraveling Problems With International Projects
- COPMPETITION
This page provides details the competition
described in the second installment of a fictitious article, written by
Migrators. The complete article was originally
serialised in the June and July 2000 editions of the UK journal Project
Manager Today.
Part 1, of the article follows the adventures of Ali during a major
international assignment. This includes encountering and resolving a
variety of problems that can occur in any international project. The
installment ends with Ali encountering a major problem. An opportunity is
then provided for the reader to reflect on the the issues surrounding the
problem and consider potential solutions. A solution is provided in Part 2.
Click on the Part 1 link to review the first installment.
During Part 2 ,Ali
encounters further problems, all of which can occur in international
projects. Finally, the installment leads to
a free to enter prize competition, run in conjunction with Project Manager
Today. Details are provided here. Click on the Part
2 link to review the second installment.
Migrators have extensive experience in managing
international work and projects. To support the competition, Migrators have
compiled a number of hints which may help you with your answer. Click on
the Competition Hint link to view these.
COMPETITION RESULTS
A wide variety of replies were received, including
responses from Europe. A number of responses also provided more than one
answer. The responses, ranged from the serious to the humorous, with the
majority having a humorous touch. Most related to a number of the common
project management issues. Although, some also touched on other, wider,
issues such as gender and international culture.
The best responses have been summarised and are provided
below. In addition, the complete winning responses have been provided.
Humorous
A number of humorous responses were received. Some of
which also provided an indication of a different approach which could also
be useful
- The project has language difficulties. Try using
one, maybe 'foul'
- Suggesting that Ali should date Nicole, and possibly
more. Regardless of the fact that both are female.
- Buying shares in the sub-contractor. Because the
penalties are likely to be substantial, Ali could then make a good
profit, from allowing the delays to be incurred.
- Reflect on other disastrous projects, e.g. the
Millennium Dome. Wren's original Dome was deemed a success, because
he remembered to put a Cathedral underneath.
- Some suggested that Ali should be replaced by a man.
Regardless of the indication that there was not enough time available
to replace her.
Realistic
A number of realistic and potentially suitable responses
were also received, some of these included:
- The project should be allowed to take its course.
This would incur delays and penalties. However the project was
important for European harmony. Any additional costs, such as
penalties and additional manpower, could be recovered in increased
charges to the customers, or through other sources such as European
Union funding.
- The project may have to incur the sub contractor
penalties, and subsequent delays. If this happens, the penalties and
delays should be kept to a minimum. If possible, action should be
taken to recover the costs of penalties and delays.
Winners
From all the entries two winners were selected. One
provided a solution, which reinforces some of the basic project management
principals, such as planning and risk management. The other suggests a
practical solution which could be implemented within the timescales,
although may have repercussions later.
First Prize D Walters, Lloyds TSB Bank
- Ali should resist the temptation to 'do something' and
use the time for quiet reflection. She can learn from the past, but what
is important now is the future progress of the project. Strong leadership
is required at this stage. Ali needs to identify the key project
personnel, arrange an uninterrupted meeting, and as a team fully revise
the Project Plan. Most importantly, she needs to gain commitment to it. A
major risk in international projects is communication failure and as part
of the replanning a robust communication plan should be put in place. The
balance between time cost and quality needs to be considered. E.g. paying
subcontractor delay penalties may allow her to meet the quality
requirements and avoid costly re-work in the future. Despite the problems
she should not allow herself to become disillusioned, but look upon this
as a challenge to both her PM and people skills.
Second Prize P Stevenson, British Telecom
- In the time that Ali has available she should ask Nicole
to show her the preliminary data. Before looking at them Ali should
distract Nicole, such as asking her to get some coffee, or check Alis
flight arrangements. This will allow Ali to copy the key data - if Ali
wishes to be conventional, she could simply ask Nicole for an informal
copy.
When Ali gets back to base, she can provide the
preliminary data to the subcontractor. Although the data may need to be
amended once the results are formally available. Ali should also keep in
mind the consequences of the action, which may cause problems later. The
preliminary data may be wrong and the work of the subcontractor will have
to be changed. The French partners may also find out and complain about
inappropriate use of the preliminary data.
Look out for another of Ali's Adventures soon
Return to Ali's
Adventures
introduction
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introduction
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