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MANAGEMENT OF CHANGE
Change is inevitable in modern
business. It occurs in almost every organisation, or
industry sector, at some time or other. The changes may be small but incremental, or radical and occasional. With the introduction of new technology,
and new ways of working, there is a greater need to change existing ways of
operating,
as well as to introduce new methods to support and administer the
systems and their processes. However caused, the changes must be managed efficiently, and
introduced by the organisation, in a controlled way.
Migrators have extensive experience in the management of change. This has included implementing radical change within organisations, as well as ensuring small changes are introduced at appropriate times. Migrators involvement in the management of change has covered a wide variety of business sectors and, their associated organisations and
nations, including:
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Advising
on the introduction of new, technology, based systems and
procedures |
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Improving processes to reduce product development
times |
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Improving customer billing procedures and systems |
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Integrating
products, and their delivery mechanisms |
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Providing advice relating to the effects of mergers |
Migrators have managed change within
a number of different industry sectors. Some of the work undertaken by
Migrators is described below. Specific examples of some of this involvement
are shown as case studies in the
Assignments pages.
e-Business
Migrators have in
depth experience of the world of e-Business. Migrators has provided
auditing, consultancy and advice to a wide variety of different
organisations on most aspects of e-Business. This experience has ranged
from the interconnection of computers, remotely and through LAN / WAN
technology to the development and implementation intranets and web sites,
with their supporting systems and tools. Migrators provide a variety of
consultancy and related services in this area, including:
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Analysis
and implementation of e-Business systems and strategies |
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Integrating
new technology and processes |
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Analysis
of database, support & development methods |
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Consultancy
relating to internet and communications strategies |
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Development
& introduction of service level agreement & outsourcing
principals |
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Evaluation
of remote working and telecomuting methods |
Telecoms
Migrators have been involved with a variety of organisations in different parts of the industry. Migrators have
undertaken assignments in most areas of the telecom environment including Call
Centres, Billing, Client Relationship Management and
System Selection. Migrators provide a variety of consultancy and related
services in this area, including:
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Customer retention
programme development |
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Improving
outsourcing and service level agreements |
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Introducing modern programme management techniques |
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Implementing
improved call centre procedures |
Transport
Migrators has significant experience in consultancy and support relating to
the passenger and freight
elements of this industry. This has included involvement in all of the main types of transport,
such as airlines, railways and road freight, as well as their supporting environments. Migrators provide a variety of consultancy and related
services in this area, including:
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Assessment
and initiation of multinational Air Traffic Control projects |
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Implementation
and integration of programme management techniques for railway
provider |
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Implementation
and integration of tools and procedures for logistics |
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Process re-engineering for
railway providers |
Financial Services
Migrators have been involved in a variety of financial organisations,
providing consultancy and advice an a variety of changes. These have
included consultancy relating to improving processes and operating methods,
the introduction of new products and responding to regulatory change. Migrators provide a variety of consultancy and related
services in this area, including:
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Assessment
and improvement of statutory, and other, reporting cycles |
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Ensuring
good integration of teams, following mergers |
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Evaluation
and development of improved technology and processes |
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Implementation
of improved financial product development processes |
Utilities
The utility services, such as power and water supply, have been deregulated recently. Migrators
have supported utilities organisations in their preparations for
deregulation. Migrators have also supported the changes needed by
organisations, following deregulation. Migrators provide a variety of consultancy and related
services in this area, including:
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Assessment
of Facilities Management companies |
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Improving
outsourcing and Service Level Agreements |
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Introducing
programme management and other control techniques |
Migrators also provide other
consultancy services.
Select the appropriate link for other consultancy services.
Communications
e-Business
Virtual Management
Relationship Management
Business Research
Corporate Culture
To find out more about Migrators
customer Assignments,
click the link.
To find out more
about the way Migrators Consultants
work, click the link
Return to Services
introduction
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