Migrators Group  - Effective Consultancy for Today's Organisations

 

 

TRAINING WORKSHOP

REMOTE BUSINESS COMMUNICATIONS

Duration       1 Day

Objectives   To provide a comprehensive overview, and understanding, of the skills, and most appropriate methods, needed when communicating  remotely with customers, suppliers, stakeholders and the public.

Overview      The workshop will introduce highlight and discuss relevant topics, including:

Communicating effectively
Written communication
Verbal communication
Using E-mail efficiently
Data & Graphics as communication
Other types of communication

Communications technology
Telephony
e-mail and the internet
Video conferencing
Electronic meeting support
Collaborative computer software
Remote presentations and reports
Understanding the audience
Preparing remote presentations
Writing reports for remote audiences
Response and feedback
 Other communications methods
Mail and couriers
Networking 'The grapevine'
 Publicity and public relations
Integrating communications

Providing the message
Selecting the most appropriate method
Choice and  use of language
Choice and use of graphics
Providing further information
Receipt and feedback

Handling responses
Obtaining the message
Understanding the meaning
Acknowledgement and receipt
Obtaining further information
Providing feedback

Internal communications
Providing written messages
Meetings and discussions
Video and audio conferences
Remote management software
Other methods of communicating

External communications
Press releases
Conferences and seminars
Websites and the internet
Brochures and publicity
Public and open meetings
 

Presentation method
There will be a series of presentations and demonstrations relevant to the workshop and the business. After each presentation, there will be discussions to ensure the participants understand the issues. In addition there will also be a series of exercises, during which participants will be encouraged to relate their work to the presentations. Facilitators will also provide feedback on the exercises.

The  participants will also be encouraged to play an active role in the workshop. Participants will be encouraged to take part in a variety of exercises, as well as discuss various elements of the workshop and related issues.

Each participant will also receive a comprehensive set of notes relating to the presentations. In addition, the notes will contain a series of useful tips and check lists, which can be used immediately. A limited amount of direct support, via e-mail and telephone, will also be available from Migrators following each workshop.

This  training workshop is provided as an independent module, allowing it to be combined with other modules, as required.  If required, this workshop module can also be provided at a greater level of detail. 

Related courses    
Telecommuting     Technology           International Teams     

Problem Solving    Leaders               Team Building           Culture

 

Frequently Asked Questions (FAQ) regarding the workshops

Download a copy of the Workshop Booking Form

Offer Terms and Conditions

Return to workshop offer Introduction