CASE STUDY  - CHANGES TO IT DIVISION

Organisation
Financial Institution

Requirement
Following the merger of two computing divisions, it was necessary to understand the work undertaken by resources in the merged organisation. This would help to ensure a smooth transition and prevent any unnecessary overlaps, or gaps in the current workload. 

There was also a need to find appropriate methods to provide detailed data on the work of individual resources. This data would be analysed and recommendations made to senior management.

Approach

	Initial discussions held with key managers to identify areas of concern and potential overlaps
	Evaluate suitable methods for identifying and measuring work undertaken by resources
	Customise electronic timesheet package for data gathering
	Develop associated training programme
	Introduce communications and education campaign for users
	Develop and conduct opinion polls and surveys of resources
	Implement data gathering package and record resource data for several weeks
	Input results into database and analyse
	Present key results and recommendations to senior managers

Outcomes
Detailed analysis undertaken, with recommendations provided at board level.

Significant improvements made to divisional productivity.

Mechanism established for continuous monitoring of resources through electronic timesheets.

Migration of two diversified organisations into a common structure.

Migrators have also provided consultancy on similar topics, some of these include:

Culture in International Projects           Introducing Programme Management

Integrating e-Business                        Welfare Modernisation Projects

Migrators have also provided consultancy for similar organisations, some of these include:

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